The Riverside Mozart is an exceptional phenomenon. As one of the largest river cruise ships on the Danube, and certainly the most well-appointed, she knows – just like her famous namesake – how to captivate and constantly surprise her guests.
With 81 Suites, 5 Restaurants & Bars, Spa and Fitness area as well as butler service for every guest, we have created a wonderful foundation for the entire team to create unique guest and team experiences.
To serve the Guests during Restaurant opening hours, always providing five-star standards of service in all F&B outlets.
To keep assigned service stations well stocked, organized, and clean in accordance with Company policy and HACCP standards.
Performing with flexibility, all duties assigned by supervisors.
To always provide a five-star service, to handle guest complaints and comments in an efficient and timely manner and to report any issues to your supervisor
General Responsibilities:
To provide culinary experience for all guests at Restaurant not limited to other location like (Blue, Bistro and open deck at the Grill).
To oversee the service in assigned station and to ensure that the best possible service is given to the Guests at all times.
To ensure the best possible dining experience for all our Guests and to provide special attention to Guests with special needs and dietary requirements.
To follow work schedules, section plans and rotations and to do any additional duties (such stores loading, Service breakfast assistance, as scheduled by the Manager and as required).
To ensure a smooth and efficient service during meal hours, constant communication with the Guests and the Galley.
To create a safe working environment and comply with the latest Health and Sanitation regulations (HACCP and all other Port Health Authorities) at all times.
Assisting the Restaurant and Assistant Manager with the inventory of glasses, utensils, and China, ensuring that all Restaurant equipment are always in pristine condition.
To attend all company trainings.
To ensure that all equipment is properly and securely stored away when not on duty.
To report work orders to supervisors when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner.
To do additional duties in other departments such as gangway duties, storing, luggage handling etc. as necessary and as scheduled by the Restaurant Manager.
To adhere to all Company Policies and Procedures, Manuals and Directives.
Other responsibilities, as assigned, but not limited to the above.
To follow uniform guidelines and personal hygiene procedures according Company guidelines.
To ensure that Work Registration Forms are completed correctly and handed to the Assistant Restaurant Manager in a timely manner.
Financial Responsibilities:
To ensure that the vessel is maintained properly and always treated with respect.
To ensure that crockery and glassware breakages are kept to a minimum.
Safety Responsibilities:
To properly use Personal Protective Equipment in work areas at all times.
To always practice Safe Lifting Techniques.
To ensure that all equipment is properly and securely stored away when duties are finish.
Other safety responsibilities, as assigned, but not limited to the above.
Education/Position Requirements
College Degree/Diploma or Hotel School or Successful completion of an Apprenticeship in the Food Service industry required.
Minimum of three (3) years’ experience in a luxury international hotel property as a Waiter or two (2) years’ experience in the luxury cruise ship industry in a Waiter Position preferred.
Previous experience as Waiter.
Must be fluent in English, written and spoken.
Excellent interpersonal and public communication skills.
Very good organizational skills are necessary along with the ability to multi-task.
Very good knowledge in food and Beverage service and procedures.
Good communication skills.
Good product and beverage knowledge.
Must have very good organizational skills and show attention to detail.
Must undergo onboard HACCP training.
Must have initiative and the ability to work independently.
Must be able to remain calm under pressure.
Must be service minded with an outgoing, charming and friendly personality.
Team Communication and Meetings
To attend daily meetings.
To constantly communicate with the Restaurant Manager & Assistant Restaurant Manager.
To encourage and demonstrate good communication, excellent teamwork and continuous Participation of Company training.
We trust you. From the very beginning you will get a lot of responsibility which will enable you to work independently.
If you want wo be part of an exceptional work environment, apply now!
You don't meet the requirements 100%? Don't worry. Our expert crew will help you and make sure you have a smooth start on board. Apply and we'll talk about the details.
