Lounge Technician
Department: Stage Staff
Employment Type: Fixed Term Contract
Location: GLOBAL
Description
Set a course for adventure with Princess Cruises!As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Key Responsibilities
As a Lounge Technician with Princess Cruises, you will play a key role in delivering world-class entertainment experiences for our guests across multiple onboard venues. You will ensure all technical elements of lounge events and productions are delivered safely, smoothly, and to the highest standard.- Execute all technical aspects of events and productions in assigned lounges, always prioritizing guest safety and compliance with company procedures.
- Operate audio systems confidently, including digital mixing consoles, playback devices, and associated equipment, ensuring clear, balanced sound for live music, hosted activities, and special events.
- Set up, test, and strike band and performer equipment (e.g. microphones, amplifiers, Aviom systems, DI boxes, music stands, cables) to ensure all performances start on time and run smoothly.
- Program and operate lighting systems for lounge venues, including MA lighting consoles, LED fixtures, and basic video playback and processing equipment, in line with show requirements and brand standards.
- Support basic automation and stage systems, including operation of fire curtain, safety E‑Stop, screens, and curtains, escalating any issues promptly to the Senior Production Manager or Technical team.
- Provide hands-on technical support for Guest Entertainers and onboard talent, including lighting, audio, A/V, and stage cueing, ensuring their requirements are understood and delivered.
- Conduct pre‑show checks in assigned lounges (audio, lighting, video, staging, and safety) and resolve or report any defects before doors open.
- Assist with routine maintenance, basic repairs, and fault reporting for lounge technical equipment, working closely with the Technical team to minimize downtime.
- Maintain accurate technical documentation, inventory records, and handover notes so that information is clearly communicated between shifts and across the wider Entertainment team.
- Collaborate closely with Supervisors, Music Managers, Company Managers, Vocal Captains, and Cruise Staff to coordinate event schedules, technical requirements, and last‑minute changes.
- Coach and support stage staff and other teammates in safe handling and basic operation of lounge technical equipment, promoting best practices and company standards.
- Uphold Princess Cruises’ entertainment standards by ensuring all lounge events reflect the brand’s look, feel, and sound, and by proactively suggesting improvements to enhance the guest experience.
- Actively participate in safety drills, training, and briefings, and role‑model safe working practices in all lounge operations.
Skills, Knowledge and Expertise
- Technical Production Expertise: Demonstrated experience working with professional audio, lighting, and A/V systems in live entertainment, theatre, events, or cruise environments, with a solid understanding of signal flow and show-ready setups.
- Audio Systems Proficiency: Confident in operating digital mixing consoles, microphones, monitors, playback systems, and related outboard or software tools, with the ability to deliver clear, balanced sound for a variety of performances.
- Lighting & Visual Control: Practical experience programming and operating lighting consoles (ideally MA Lighting), LED fixtures, and basic video playback/processing systems for live shows, events, and lounge environments.
- Stage & Automation Awareness: Familiarity with stage mechanics and basic automation, including curtains, screens, safety E‑Stops, and fire curtain operation, with a strong focus on safe use and escalation of any issues.
- Troubleshooting & Problem-Solving: Strong diagnostic skills with the ability to quickly identify, communicate, and resolve technical issues under time pressure, maintaining show continuity wherever possible.
- Live Entertainment Experience: Previous experience supporting bands, vocalists, guest entertainers, or comparable live acts, with an understanding of rehearsal processes, cueing, and performance etiquette.
- Collaboration & Service Mindset: Proven ability to work effectively with performers, stage staff, and entertainment leadership, demonstrating a guest-focused mindset and a calm, professional approach.
- Communication & Organization: Good command of the English language, both spoken and written, with strong organizational skills for planning setups, managing equipment, and maintaining accurate handover notes and records.
- Safety & Compliance: Clear commitment to working safely, following company policies, Public Health, and shipboard safety procedures, and proactively identifying and reporting potential hazards or defects.
- Adaptability & Resilience: Comfortable working in a fast-paced, shipboard environment with changing schedules, multiple venues, and diverse entertainment offerings, while remaining flexible, solutions-focused, and positive.
- Cultural Awareness & Teamwork: Ability to thrive in a diverse, multicultural team, showing respect, openness, and professionalism in all interactions.
Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:- A competitive salary package.
- Your own comfortable double cabin - your private space to relax and recharge.
- Company-paid travel to and from the ship, so you can focus on the journey ahead.
- Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
- A vibrant recreation and welfare program designed to support your well-being and work-life balance.
- Access to exceptional learning and development opportunities to grow your skills and advance your career.
- The chance to travel the world, exploring exciting destinations while doing what you love.
- A welcoming, inclusive, and dynamic work environment where your contributions are valued.
