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Your Purpose
We are looking for a highly structured and proactive Finance Senior Manager to oversee and coordinate MSC Cruises’ Group crew expenses. Functionally reporting to the Finance Controller of the Crew Employer, the role is based Piano di Sorrento (Naples), Italy, within MSC Crew Services Italia. The role will act as a key link between FP&A, Crew Management, Operations, and other relevant teams, ensuring that crew cost dynamics are properly understood, challenged, monitored, and translated into robust budget assumptions, actionable performance insights, and clear governance routines.
Your Impact
Crew Cost Monitoring & Cross-Team Coordination
- Coordinate the end-to-end monitoring of Group crew expenses, ensuring consistent visibility across key cost drivers, entities, ships, and operational areas.
- Act as the finance point of contact for crew cost topics, integrating inputs from Italy-based teams, Malta-based activities, and Group functions, while ensuring alignment with FP&A standards.
- Connect operational dynamics with financial impacts, clearly explaining cause-effect relationships behind cost movements, variances, and emerging trends.
- Build effective relationships across Finance, Crew Management, Operations, and other stakeholders to ensure timely information flow and issue resolution.
- Promote accountability and coordination across teams, ensuring that assumptions, actions, and ownership are clearly defined and followed up.
Budgeting, Forecasting & Business Challenge
- Support the definition, validation, and challenge of crew cost budget and forecast assumptions, ensuring assumptions are evidence-based, consistent, and aligned with operational plans.
- Analyze variances versus budget, forecast, and prior year, identifying the underlying drivers rather than only reporting financial deviations.
- Work closely with stakeholders to challenge cost evolution, headcount assumptions, rotations, contractual impacts, productivity trends, and one-off effects.
- Translate complex crew cost dynamics into clear financial insights and recommendations for senior Finance and business stakeholders.
- Contribute to reforecasting and mid-term planning processes, ensuring that risks, opportunities, and corrective actions are reflected in the numbers.
- Support business cases and initiatives aimed at optimizing crew costs, productivity, and overall cost governance.
Processes, Procedures & KPI Governance
- Define, implement, and continuously improve processes, procedures, and governance routines for crew cost planning, monitoring, reporting, and decision-making.
- Ensure that governance processes are clearly documented, consistently adopted across teams, and supported by defined roles, responsibilities, timelines, and escalation mechanisms.
- Design and maintain relevant KPIs to monitor crew cost evolution, productivity, efficiency, and operational performance.
- Ensure that reporting outputs are standardized, reliable, and focused on business-relevant insights rather than purely transactional data.
- Identify data gaps, process weaknesses, and inconsistencies, proposing practical improvements to enhance accuracy, transparency, and decision-making.
- Support the development of recurring performance reviews, dashboards, and management packs for crew cost governance.
Risk, Opportunity & Performance Management
- Proactively identify risks and opportunities related to crew expenses by analyzing trends, operational inputs, contractual changes, and internal data.
- Provide early warning signals on cost pressure, productivity deterioration, assumption gaps, or execution risks.
- Recommend corrective actions and follow up with the relevant teams to ensure ownership and timely implementation.
- Support scenario analysis and sensitivity assessments to evaluate the financial impact of operational or contractual changes.
Your Journey so far
- 15+ years of experience in FP&A, controlling, business partnering, or operational finance, ideally within a complex international environment.
Your Essentials
- Bachelor’s degree in Finance, Accounting, Economics, or a related field; Master’s degree or MBA is a plus.
- Strong ability to coordinate across multiple teams, align stakeholders, and drive progress without direct hierarchical authority.
- Excellent analytical mindset, with the ability to link operational drivers to financial impacts and explain variances through clear cause-effect logic.
- Solid experience in budgeting, forecasting, variance analysis, KPI definition, and performance monitoring.
- Process- and governance-oriented profile, able to design procedures, ensure adoption, monitor compliance, and standardize reporting practices.
- Strong communication skills, with the ability to challenge assumptions constructively and translate complex topics into clear messages for different audiences.
- High proficiency in Excel, Power BI or other reporting tools, ERP systems such as SAP, and EPM systems such as Tagetik.
Type of contract: Permanent Contract (Full Time)
Hybrid working model: Fully office-based; no remote working.
Location : Naples, Piano Di Sorrento
Gross annual salary Range (RAL): Budget Between 60'000 to 80'000 Euros gross per year.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
